Online Membership Instructions

ONLINE MEMBERSHIP APPLICATION AND RENEWAL

***Please read these instructions before joining or renewing for the first time! ***

On the welcome page, existing members use their username and password to login to their member profile. New members can sign-up by selecting their membership category from the drop-down menu.

Username and password: Your username is your email address. Your password should have been sent to you in an email. If you do not have your password, please use the “Forgot Password” feature on the welcome page. You can change your password by logging in to your member profile where you can view and edit your personal information. Enter your new password twice in the box for “Login Credentials” and then click save at the bottom.

Existing Members: When your membership is due for renewal, login to your profile and click on the Renew button at the top of the page. Then you will be able to select your current membership category and proceed to the membership form . Please note that fields marked by an asterisk require a response.

Now, on to page 1, which offers members the choice of having their information made available in a (1)public, in a (2)members-only directory, or in (3)neither. Here, too, you identify yourself as a new or returning member.

On page 2, you indicate whether you’re requesting an individual or household membership, and provide the basic information that has always been solicited on the existing paper form. We have chosen not to make any changes here.

But please take the time to fill in this information, even if we have it on paper already, since it helps the office enormously if you update it and enter it yourself. Once it has been entered, it will not need to be renewed, unless you wish to revise it.

Page 3 asks for your ESC delivery address. As in the past, we prefer your institutional address. And please note it is your responsibility to keep this information up to date in order to assure that you don’t miss any issues.

Page 4 concerns the optional donations which ACCUTE has recently encouraged, though for the sake of convenience and clarity, both the contribution to CFHSS and to the special unemployed subvention fund have been set at $5. [In spite of the asterisk and note at the top of the page, it is NOT required to fill in this page. The contributions remain VOLUNTARY.]

The following page summarises all the information that you have entered so far, and gives you a chance to edit and print it for your records.

And finally, the payment page. The system allows you to pay by cheque (in which case, membership will not be confirmed until the cheque has been cleared) or credit card (Visa or MasterCard). Multi-year memberships can be accommodated by a combination of the online system and a cheque, but please confirm your intention in a separate e-mail to us, since the new expiry date will require manual resetting.

You will receive two emails. The first message is an acknowledgement that your renewal has been received and will contain your PDF receipt.. The second message will confirm that the transaction has been completed and will give your new membership expiry date and the implicit assurance that we won’t be pestering you about the subject until about a month before the expiry date, when you’ll receive a cheery reminder that your membership is due for renewal, inviting you to revisit the membership website. If you pay by cheque, you will not receive the second message immediately because it will be issued after ACCUTE has received your payment.

Obviously, the online system will take some breaking in or getting used to. If you have questions, please contact ACCUTE and we will do our best to provide answers. Individual members can update their profiles at any time during the year. We very much hope you’ll find it convenient. Certainly, we expect that it will make the functioning of the ACCUTE office easier and more efficient.